PLNTD ships orders within South Africa using trusted courier services.

Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed. During busy periods or for custom orders, processing times may be slightly longer. Customers will be notified if delays occur.

Shipping Time
Delivery times depend on the courier and destination, but most orders arrive within:

• 2–5 business days after dispatch.
• Delivery times may vary depending on location and courier availability.

Shipping Costs
Shipping costs are calculated at checkout based on the delivery address and courier rates.

Any applicable shipping fees will be clearly displayed before completing your purchase.

Tracking
Once your order has been shipped, you may receive a tracking number to monitor the delivery of your package.

Delivery Address
Please ensure that your shipping address is correct when placing your order. PLNTD cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information.

Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours and provide photos of the packaging and product so we can assist you.

Contact
For any shipping-related questions, please contact us:

Email: sales@plntd.co.za
Phone: 082 338 3849